We will exchange or refund an new item that you are not totally happy with, providing it is in the same condition as you received it. You must notify us within 48 hours of receiving your item and it must be received back with us within 14 days of notification.
Your refund will be credited to you via the original payment method (less the delivery charge) within 7 working days.
Vintage and Antique items are non-refundable, therefore these items will have multiple photos and descriptions that will show their condition, age and history. Please take time to look at the photos and read the item description carefully, check the measurements and don’t hesitate to contact us if you would like more information about an item before you buy.
Items purchased online that are eligible for refund can also be returned to the shop if preferred for an exchange or refund. Please bring proof of purchase.
Under the Consumer Protection (Distance Selling) Regulations relating to faulty or in accurately described goods or your right to cancel orders, this Returns Policy does not affect your statutory rights.